Deliv2Me™ - Customer Relationship Management

Overview

What isCustomer Relationship Management (CRM)?

Customer relationship management (CRM) is a system for managing all of your company’s interactions with current and potential customers. CRM technology helps companies stay connected to customers, streamline processes, and improve profitability.

Connect your business.
Accelerate work with automation.
Increase customer lifetime value.
Improve products and services.

FAQs

Get Every Single Answers.

01 Who is CRM for?

CRM software is for companies and industries of all sizes. It benefits large enterprises that need to easily track customer activity in one place and share it across departments, small businesses that often need to do more with less, and startups looking to be nimble and efficient.

02 Why is a CRM system important for your business?

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03 What are the benefits of CRM?

04 What does a CRM system do?

Customer Relationship Management.

Features built for business.

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Contact management

is at the core of any CRM software, since effective managing of leads, prospects and customers is the foundation of any business.

Analytics and reporting

As the number of contacts inside your CRM grows, the opportunities you have to analyze and take action to improve your business increase.

Integrations & API

While you may not need to integrate with existing CRM technology from the start, choosing a CRM that supports integrations for the future is an important consideration.

Pipeline management

CRM is proven to improve sales, so using a CRM system with effective pipeline management is a great way to improve your sales process and increase your customer base.

Mobile CRM

The last thing they want is at the end of the day go back to the office in order to log and update their latest activities. What they need is an easy and mobile alternative – a system that can follow them.

Lead management

In order to communicate with prospects, you need to have their basic contact information.

Email marketing

This means a CRM platform should include an email marketing function in order to turn relationships into revenue in the most cost-effective way.

Ticket management

You cannot efficiently track emails from customers, it’s tiresome and requires a lot of manual work and heightened attention from customer support reps and managers.

Live chat

In addition to managing customer service emails, live chat is another CRM feature that will help you provide a better customer experience.